We at Calumet beleive that our customers wish to have an attractive warranty option to protect their expensive new purchases, and have carefully evaluated the warranty market & chosen Mack Camera & Video Service as our partner to offer you the best available option.

Established in 1938, Mack have been a trusted name in the service & repair industry for cameras and electronics for almost 70 years. Worldwide Extended Warranties ensure that you have access to manufacturer-level repair services at any time, anywhere in the world. Our warranty makes all the difference in securing many years of reliable performance on photographic, digital video, and personal digital equipment.

Peace of mind. Anytime. Anywhere.

• All parts and labour are covered for the life of the extended warranty
• Unlimited service
• Covers all brands
• Product replacement if the unit cannot be repaired for manufacturer defects.
• Local service centres available for most products
• Warranties are transferrable to a new owner if the equipment is sold on

How it Works
A manufacturer warranty only covers equipment for a limited time - normally 1 year. However, for peace of mind, it is important to cover all eventualities by extending the warranty period . If one is operating as a business, it would be prudent to cover the camera for the length of the write-off of the equipment, to protect the investment. This is especially true for today's digital cameras; not because they break more easily, but because they cost far more to repair.

With the Calumet/Mack warranty, you have the benefit of being able to handle any warranty claim online, there is no need to visit our showroom, and you have ease of access at any time, and anywhere in the world.

To purchase a warranty there must be at least 95 days of the original manufactures warrantee left.  The Mack warranty comes into force the day after your manufacturers guarantee expires.

Once you have purchased the warranty you will receive a warranty card together with your invoice, all you have to do then is to register it online at To arrange a repair, go to www.mackcam.com, select 'Extended Service' then 'International Service' and you will find easy to follow steps explaining how to send the unit for repair.

You may use the manufacturer authorised service centre of your choice - no hassle!! Details of the UK authorised repair centres are shown in the attached .pdf document.

Once you have received your Mack Warrantee you must register it straight away by visiting Mack Registrations